Política de envío

Shipping Policy

Thank you for choosing FDK NEXUS! We are committed to providing you with a smooth and reliable shipping experience. Please review our shipping policies below:

Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

Shipping Methods & Delivery Times

• We offer standard shipping via trusted carriers. Estimated delivery times are as follows:
  • United States: 4-7 business days
  • International: 10-20 business days (delivery times may vary depending on the destination)
• Please note that these are estimates and not guaranteed delivery dates.

Shipping Fees

• Shipping costs are calculated at checkout based on your location and the weight of your order.
• Free Shipping: We offer free standard shipping on orders over $50.
• Expedited shipping options are available for an additional fee during checkout.

Order Tracking

• Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor your shipment’s progress.

Shipping Restrictions

• We currently ship to The United States and Canada.
• Some items may be restricted or unavailable for shipping to certain locations. If your address falls into this category, we will contact you promptly.
• Please Note:
  Shipping to Hawaii, Alaska, and U.S. Territories may take longer than standard shipping times within the mainland United States. We appreciate your patience and understanding.

Delivery Issues

• If your order has not arrived within the estimated timeframe, please contact us at info@fdknexus.com with your order details.
• We will work with the carrier to resolve any issues.

Address Accuracy

• Please ensure your shipping address is correct during checkout. We are not responsible for delays or lost packages caused by incorrect address information provided by the customer.